There is less than a week to go until Fintech’s biggest conversation, Money20/20 Europe in Amsterdam. A chance for businesses and like minded individuals to explore innovative ideas and strategies surrounding the money ecosystem, connecting with the industry’s greatest minds and accessing all new insights.
Throughout the three jam-packed days, over 6,000 attendees and 300+ speakers will come together to create visions for the future of Fintech. The rules of the finance game are changing, and this year’s exciting themes and agenda are aligned with the transformation. A few notable topics from the agenda include: consumer behaviour and engagement, growth and implementation strategy, digital money, and emerging technologies.
Back end is out, front end is in
What should an ideal customer journey look like? This theme explores topics surrounding consumer behaviour and trends, channels of interaction, customer journeys and needs, mission-driven business, along with many more.
“Core banking and every other non-differentiating part of a business is a commodity. The battleground has moved from the tech stack to the user experience. Among thousands of businesses built on the same technological layer, the real competition happens where our products interact with our customers. What does a best in class customer journey look like? The core hallmark of your product today has to be fluidity and adaptability. Cultural revolutions are your source of inspiration for building enduring products that keep delighting.” – Money20/20 brochure
Acquisition is out, distribution is in
Financial services are an inevitable commodity in every-day life. Themes such as business models, financial inclusion, growth strategy, and monetisation strategy will all be addressed and explored.
“The path to scale today is in alignment with the largest end-user platforms – banks, e-commerce, social media, insurance, and telecommunications companies. We need to focus on contexts where the financial component will significantly improve the experience – whether it’s a non-financial environment or the best of breed niche solution in a wider suite of financial products. Blowing your marketing budget on buying customers is futile. Using powerful end-user platforms as your distribution channels is the way of the future.” – Money20/20 brochure
See the future of compliance software at Money20/20
Our team of compliance experts will be attending the event and you can find us at NorthRow’s stand E66 in Hall 7. Here we will be giving demos of our brand new compliance solution, WorkStation.
WorkStation is the future of compliance software. Our innovative platform introduces an industry specific, feature-driven platform to deliver and enhance compliance visibility and collaboration at scale.
WorkStation builds on this experience within the regulatory market, and allows compliance teams to oversee and control their compliance workflows from one single point of access. With a powerful single API and integration into powerful data sources, regulated businesses can not only deliver on their daily compliance tasks, but also gain valuable insight on key metrics within the business, to inform future decisions.
Over the last few years, regulated businesses have had to accelerate their digital experiences with customers, often impacting on the compliance team and requiring additional resources. For businesses that are looking for growth, and onboarding and monitoring more customers, the burden and risk associated with ensuring regulatory compliance increases exponentially.
Businesses will benefit from:
- Improved risk management
- Reduced time to customer revenue
- Excellent customer experience, reducing drop out or abandonment
- Optimised resource efficiency (reducing manual processes and human error)