Your customers will expect a cohesive client onboarding experience – the same brand messaging, values and culture – at every step.
We are excited to announce that we can offer NorthRow clients the ability to white label RemoteVerify. We are introducing functionality to enable you to provide a styling pack that allows you to change:
- Font
- Wording
- Colours
- Branding
This will help you maintain a consistent brand and messaging across all steps of the customer onboarding journey.
RemoteVerify invitation webhook
Some clients have asked us whether they can send out the invitation for RemoteVerify. In response, we have added the ability to configure a webhook for RemoteVerify. When you create a new RemoteVerify verification, you will receive a webhook call with the unique ID and link. You can then control the messaging to the applicant, whether that is email, SMS or another communication tool.
Engineering better experiences that are on-brand
In a digital world, your clients expect a cohesive experience – the same brand messaging, values and culture – at every step of the onboarding process.
Creating a seamless onboarding journey for your clients.
- Deliver better quality service to your client
- Increase conversion rate
- Develop trust between you and your clients
“No customer experience should be accidental. Everything needs to be by design. That’s why having a single digital customer journey is important in your brand communication. We wanted to give our clients the option to deliver a completely branded remote onboarding experience for their customers.”
Vanessa Richards, Chief Product Officer
Get in touch to learn more
If you would like to learn more about how we can help deliver a completely friction-less onboarding journey for your clients, whilst delivering regulatory compliance, get in touch today and learn more.
