Knight Frank

Transforming Knight Frank’s client onboarding and compliance.

Background

Knight Frank is one of the world’s largest residential and commercial property firms with a reputation for providing excellent, personable and dedicated client services. In a competitive market, they identified that to truly offer differentiated customer service, they had to provide a fully compliant and seamless onboarding experience for clients.

After reviewing Knight Frank’s business challenges, NorthRow brought best-practice insight and knowledge to address their complex compliance and onboarding needs and built a bespoke solution, using their single-point API.

Benefits

  • Reduced onboarding times with a digital solution
  • Deployed across 70 + ‘residential’ branches
  • Streamlined compliance processes
  • Significantly reduced the cost of compliance
  • Improved sales team’s approach

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Clients we have worked with

We work with our clients to digitally transform their onboarding, monitoring and compliance processes.

Testimonials