Transforming Knight Frank’s client onboarding and compliance.
Knight Frank is one of the world’s largest residential and commercial property firms with a reputation for providing excellent, personable and dedicated client services. In a competitive market, they identified that to truly offer differentiated customer service, they had to provide a fully compliant and seamless onboarding experience for clients.
After reviewing Knight Frank’s business challenges, NorthRow brought best-practice insight and knowledge to address their complex compliance and onboarding needs and built a bespoke solution, using their single-point API.
- Reduced onboarding times with a digital solution
- Deployed across 70 + ‘residential’ branches
- Streamlined compliance processes
- Significantly reduced the cost of compliance
- Improved sales team’s approach
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Clients we have worked with
We work with our clients to digitally transform their onboarding, monitoring and compliance processes.