Regus

Transforming client onboarding for the world’s largest provider of flexible workspaces.

Background

Previously, Regus manually verified client onboarding data against multiple databases, and re-submitted paper-based documents – e.g. photocopies of passports, drivers’ licenses or national ID cards – which was impacting onboarding times and reducing sign-up rates, whilst being resource-intensive.

Regus chose NorthRow to digitally transform their compliance and client onboarding processes, initially for their UK branches. With automation, they can now onboard sole traders, limited companies, company directors and beneficial owners within seconds, along with verification of documentation, whilst delivering regulatory compliance from HMRC, Trading Standards, and in London compliance with the London Local Authorities Act .

Benefits

  • Single technology partner
  • Accurate and efficient verification
  • Combined results from multiple sources
  • Meet compliance regulations
  • Successful UK delivery with international roll-out

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Clients we have worked with

We work with our clients to digitally transform their onboarding, monitoring and compliance processes.

Testimonials