Balancing compliance with customer experience
Consumer behaviour has shifted control and the value of building healthy relationships during the onboarding process is vital to long term satisfaction and loyalty. As a payment provider, delivering an efficient, client-focused service is a priority, but how do you balance the need for smooth, friction-free onboarding with the obligation to verify complex company structures and individuals in multiple countries?
Digital onboarding from NorthRow delivers a highly configurable workflow for end-to-end onboarding that will reduce costs, accelerate the onboarding process, improve customer experience and meet the growing regulatory pressures to identify counterparty risk.
Who we help
We understand that no payment company is the same, which is why we have experience with multiple sectors in payments.
Simplicity, automation and transparency
Attract new customers and increase your sales by deploying NorthRow’s digital experience that speeds up the previously onerous and complex onboarding process. Digital onboarding reduces abandonment rates and builds loyalty as it delivers a seamless experience.
Although identity verification is invisible to most, it is essential to all payment providers who make modern commerce possible. NorthRow is the perfect partner for any payment provider who needs to deliver simple, fast and efficient payment experiences. Solutions avialable:
Your technology partner for the future
Our single API solution drives faster payment industry onboarding, helping your organisation to develop and scale new real-time services quickly and cost-effectively, without compromising security or compliance.
Increase in revenue
Signup new customers in minutes rather than days by improving the speed of onboarding, reducing your abandonment rates, increasing revenue whilst delivering your regulatory compliance obligation, with NorthRow’s API driven solutions.
Our solution enables you to scale cost-effectively by using a hybrid of automation and enhanced due diligence when required. The processes is treamlined to reduce your internal costs, and improve risk management processes.
Easily integrate our single API solution into your existing workflows or CRM systems (e.g Salesforce) to start transforming your compliance and client onboarding processes. You can use our API as a stand-alone or alongside our intuitive web platform.
Monitor your client on an ongoing basis with our industry-leading solutions, for PEPs, Sanctions, Company data and Adverse Media, offering real-time identification of new risks, reducing your business risk and supporting you in meeting the necessary AML compliance regulations to avoid reputational damage.
Clients we have worked with
We work with our clients to digitally transform their onboarding, monitoring and compliance processes.