Improved Experience for your Property Clients

Gain competitive advantage. You can provide a friction free experience for your client’s with digital onboarding, whilst maintaining compliance, allowing you to focus on growing your business.

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Gain a competitive advantage with digital onboarding

You can attract new customers and stay ahead of your competitors by deploying remote onboarding to improve your clients journey.

Traditional ways of visiting an office to submit ID will become a thing of the past as customers increase their expectations. Sources of ID can be submitted when convenient without attending your office.

We can automate a broad range of identity verification and managed services to ensure you minimise the risk of non-compliance through an easy to deploy and manage software platform. Whether you are onboarding a tenant, landlord, company, person or companies, we can verify in real-time reducing your business risk.

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Who we help

We provide client onboarding and monitoring solutions for a range of leading property firms.

Conveyance Firms

Estate Agents

Letting Agents

Property Investment

Proptech

Service Offices

5AMLD compliance

Due to increasing Anti-Money Laundering regulation in the property sector, firms are under pressure to ensure regulatory compliance without compromising the client experience.

The implementation of the 4th and 5th MLD has seen the level of client due diligence increase with Anti-money laundering and Right-to-Rent regulations having a particular focus .

NorthRow’s solutions include:

Fee earning and compliance

Today’s property client expects to be able to sign up ‘any-time, anywhere”’. With our RemoteVerify solution, your clients can sign up and be verified in minutes, at their own convenience, using a smartphone, tablet or home laptop, anywhere at any time.

RemoteVerify performs identity, document and addresses verification, along with liveness check to reduce your risk of fraud, for fast and compliant onboarding.

We remove the need for your client to physically be present at your branch or office,time-bound to an appointment, freeing up your sales and compliance resources.

RemoteVerify

Protecting your firm’s reputation

Your reputation is everything, which is why it is important to have robust and effective compliance processes when you onboard your clients. All client data and verification is stored on our secure cloud system, and any flagged for the enhanced client due diligence, are reviewed by the compliance team.

We provide a secure case management solution, with a searchable archive for audit purposes, to empower your compliance team to manage and control the data. Our platform not only automates checks, essential for onboarding but also aids your organisation to monitor your client’s on an ongoing basis to ensure continued AML compliance.

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Continued compliance

You can add your clients to our monitoring solutions, to keep track of their risk-status and recieve alerts of relevant changes in real-time, reducing your business risk and avoiding reputational damage.

Monitoring is easy with NorthRow. You can add your clients to our monitoring solutions, so you can keep track of their risk-status and be alerted to any relevant changes in real-time, reducing your business risk and supporting you in meeting the necessary AML compliance regulations to avoid reputational damage.

A secure searchable archive for audit purposes and case management solution empowers your compliance teams to manage and control your data further.

Client Monitoring