At present, NorthRow has a number of key data providers that it is closely coupled too. These three suppliers are used in over 90% of checks undertaken within the system.

Lexis Nexis is our core provider of UK identity and address validation data, such as credit reference agency & electoral register data.

Acuris (often referred to as C6), is our core provider of Risk data, specifically PEPs, Sanctions & Adverse media data, which is one of the most important factors our platform checks, and is used in the majority of checks within the platform.

Creditsafe is our supplier for company data. Whenever a customer looks up a company within our system, the data about that business is provided by Creditsafe

At NorthRow we take security very seriously, we adhere to the highest, rigorous standards for data, privacy and security compliance. The data you send us is only used to verify your client’s identities and businesses. We never use it for any other purpose. We send it to third parties to complete the checks, and we can share our list of sub-processors with you so that you have full transparency of how your data is used.

Our products are tested continuously throughout our development process by a team of internal QA engineers. In addition to the application testing we regularly scan for vulnerabilities using third party services and undertake annual detailed penetration testing. We continually monitor new vulnerabilities and proactively work to ensure that we are protected.

We host our services within the EU on Amazon Web Services. The data is encrypted in transit and at rest using AES-256 keys. Almost all of our sub-processors are also hosted within the EU. However, we will advise you if you need a service that is not based in the EU.

NorthRow makes use of the Amazon Web Services and Microsoft Azure to ensure we do not have a single point of failure in our architecture. All the data we hold and the services we provide are backed up at regular intervals to protect against disruption or loss of data.

From the moment we work together, we hold your hand throughout the implementation process and continue through to ‘go live’.

Excellent customer service and continued support are all part of partnering with NorthRow. You can always email our support team at support@northrow.com if you have any queries.

 All customers receive a dedicated account manager who will keep in touch to ensure you get the most out of our software.

Typically, we get our clients live within 14 days of them signing a contract.