Case studies

Our client stories

Read about how our customers solve their compliance challenges and grow their businesses safely with NorthRow.

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AML/KYC/KYB

ID verification

Hargreaves Lansdown

Hargreaves Lansdown chose NorthRow to automate their end-to-end compliance processes and focus on high-risk cases.

“One of the most significant benefits of WorkStation has been the automation of our end-to-end compliance processes, allowing us to focus our efforts on high-risk cases. The software has saved us valuable time and resources.”

Joanne Miller

AML/KYC/KYB

ID verification

CloudPay

CloudPay chose NorthRow to deliver a quicker, more efficient customer onboarding process in order to support rapid growth and lofty ambitions for the future.

“We’ve seen significantly shorter validation times – measured in seconds and minutes, rather than in days. NorthRow will be important to our planned expansion of services, and their team has given us complete confidence that we will benefit from their product roadmap in the months and years ahead.”

Chris Shorthouse

AML/KYC/KYB

ID verification

Crowdz

Crowdz chose NorthRow to deliver automated KYC and KYB checks, ensuring a more proactive approach to customer onboarding and validation.

“NorthRow alone offered a quantitative rating system that required mere seconds of processing time in order to determine whether an invoice-selling applicant company was likely to be legitimate, or whether there were troubling signs that would warn us against welcoming them into our program.”

Kevin Hopkins

ID verification

RtW

UI

Open Banking

Open Banking is a new, secure way for customers and SMEs to take control of their financial data. Open Banking chose NorthRow to deliver its onboarding processes, as they set the standard for securely managing customer financial data.

“NorthRow's ability to deliver a bespoke solution that combines automated identity checks with the added security of face-to-face verification made it the obvious choice when deciding which firm to partner with to securely deliver Open Banking.”

Nigel Spencer

AML/KYC/KYB

ID verification

UI

Cashflows

Cashflows, an industry-leading payments platform, wanted to distinguish itself from its competitors by providing a fast and seamless onboarding experience, whilst adhering to the highest compliance standards. They turned to NorthRow as their technology partners.

"The flexibility of NorthRow’s platform and API enables us to deploy the right services for our business without compromising our control frameworks and policies."

Stuart Cronin

AML/KYC/KYB

ID verification

RtW

Regus

Regus is the world’s largest provider of flexible workspaces: both virtual and serviced. They wanted to introduce a best-in-class customer onboarding process, to ensure compliance and exceed the requirements of various regulators.

"As the world’s largest provider of flexible workspaces we needed to implement a robust customer onboarding solution that would be fast enough to meet customer demands but also secure enough to ensure that all compliance requirements were met or exceeded."

Michelle Valentine

RtW

Mitchell & Butlers

Mitchells & Butlers is a leading restaurant and pub company in the UK. They required a technology partner that could automate Right to Work onboarding, improve data security and ID document storage, whilst ensuring full compliance with both Home Office and GDPR legislation.

“NorthRow is so much more than our Right to Work software supplier, it has become our trusted innovation partner… enables our managers to focus on running the business… increasing productivity and efficiency.”

Neil Smart

ID verification

GMO-Z.com

GMO-Z.com Trade UK Limited is the world’s largest retail forex provider by volume. They partnered with NorthRow and muinmos to deliver a completely digital onboarding experience for their clients whilst adhering to the highest compliance standards to distinguish themselves from its competitors.

“The integration of muinmos and NorthRow enables us to provide a fast, simple and compliant onboarding process for our institutional and professional clients. We are committed to adopting best-in-class technology solutions in all areas of the business, and muinmos and NorthRow’s onboarding solution facilitates the most efficient user experience whilst also ensuring regulatory compliance.”

Nick Cropper

Id verification

Knight Frank

NorthRow’s digital transformation of Knight Frank’s client compliance process has seen their onboarding time accelerate, offering clients a friction-free experience whilst meeting their compliance obligations.

"...there has been a positive change towards client onboarding. We have seen a significant improvement from a cost and time perspective. "

Deputy Money Laundering Officer

AML/KYC/KYB

ID verification

RtW

Blend Network

Peer-to-Peer (P2P) property lending provider, Blend Network turned to NorthRow for a secure, compliant and fast client onboarding process to verify both lenders and borrowers, in a highly regulated market.

"It is crucial for us not only to be compliant but also to safeguard our clients and the integrity of our brand. With NorthRow’s help we can not only streamline client onboarding and meet AML regulations, but we know that we have the best due diligence and fraud protection system in the market."

Zain Mirza

AML/KYC/KYB

ID verification

RtW

AM2PM

AM2PM is a recruitment and healthcare management firm that wanted to automate Right to Work verification when onboarding candidates. AM2PM turned to NorthRow to provide our technology to simplify this element of a complex onboarding journey.

“NorthRow supports our employees’ onboarding processes by automating Right to Work verification whilst helping to ensure compliance with the latest Home Office legislation.”

Natalie Hajzyk-Clegg

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