Case studies

Our client stories

Read about how our customers solve their compliance challenges and grow their businesses safely with NorthRow.

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Open Banking

Open Banking is a new, secure way for customers and SMEs to take control of their financial data. Open Banking chose NorthRow to deliver its onboarding processes, as they set the standard for securely managing customer financial data.

“NorthRow's ability to deliver a bespoke solution that combines automated identity checks with the added security of face-to-face verification made it the obvious choice when deciding which firm to partner with to securely deliver Open Banking.”

Nigel Spencer

AML/KYC/KYB

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Cashflows

Cashflows, an industry-leading payments platform, wanted to distinguish itself from its competitors by providing a fast and seamless onboarding experience, whilst adhering to the highest compliance standards. They turned to NorthRow as their technology partners.

"The flexibility of NorthRow’s platform and API enables us to deploy the right services for our business without compromising our control frameworks and policies."

Stuart Cronin

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UK Property Firm

A leading UK property firm was facing increasing levels of money laundering risk and needed to reassess their onboarding processes. They turned to NorthRow to provide best practice due diligence whilst when onboarding clients, whilst delivering a friction-free customer experiences.

"NorthRow’s flexibility and ability to customise the data sets and risk scorecards to meet different use cases and challenges from the client are a great match. We’re improving operational efficiency and helping them to reduce fraud and ensure regulatory compliance."

Anton Zdziebczok

Id verification

Knight Frank

NorthRow’s digital transformation of Knight Frank’s client compliance process has seen their onboarding time accelerate, offering clients a friction-free experience whilst meeting their compliance obligations.

"...there has been a positive change towards client onboarding. We have seen a significant improvement from a cost and time perspective. "

Deputy Money Laundering Officer

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Mitchell & Butlers

Mitchells & Butlers is a leading restaurant and pub company in the UK. They required a technology partner that could automate Right to Work onboarding, improve data security and ID document storage, whilst ensuring full compliance with both Home Office and GDPR legislation.

“NorthRow is so much more than our Right to Work software supplier, it has become our trusted innovation partner… enables our managers to focus on running the business… increasing productivity and efficiency.”

Neil Smart

AML/KYC/KYB

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Regus

Regus is the world’s largest provider of flexible workspaces: both virtual and serviced. They wanted to introduce a best-in-class customer onboarding process, to ensure compliance and exceed the requirements of various regulators.

"As the world’s largest provider of flexible workspaces we needed to implement a robust customer onboarding solution that would be fast enough to meet customer demands but also secure enough to ensure that all compliance requirements were met or exceeded."

Michelle Valentine

AML/KYC/KYB

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Blend Network

Peer-to-Peer (P2P) property lending provider, Blend Network turned to NorthRow for a secure, compliant and fast client onboarding process to verify both lenders and borrowers, in a highly regulated market.

"It is crucial for us not only to be compliant but also to safeguard our clients and the integrity of our brand. With NorthRow’s help we can not only streamline client onboarding and meet AML regulations, but we know that we have the best due diligence and fraud protection system in the market."

Zain Mirza

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GMO-Z.com

GMO-Z.com Trade UK Limited is the world’s largest retail forex provider by volume. They partnered with NorthRow and muinmos to deliver a completely digital onboarding experience for their clients whilst adhering to the highest compliance standards to distinguish themselves from its competitors.

“The integration of muinmos and NorthRow enables us to provide a fast, simple and compliant onboarding process for our institutional and professional clients. We are committed to adopting best-in-class technology solutions in all areas of the business, and muinmos and NorthRow’s onboarding solution facilitates the most efficient user experience whilst also ensuring regulatory compliance.”

Nick Cropper

AML/KYC/KYB

ID verification

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AM2PM

AM2PM is a recruitment and healthcare management firm that wanted to automate Right to Work verification when onboarding candidates. AM2PM turned to NorthRow to provide our technology to simplify this element of a complex onboarding journey.

“NorthRow supports our employees’ onboarding processes by automating Right to Work verification whilst helping to ensure compliance with the latest Home Office legislation.”

Natalie Hajzyk-Clegg

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