NorthRow

Product updates

Stay up-to-date with the latest developments in NorthRow's suite of products.

Our latest releases
WorkStation

Introducing OutReach: A simple, secure way to collect KYB information from customers.

OutReach is a secure, digital, and fully auditable solution to simplify the KYB data collection process, ensuring you get the information you need, directly from your customers, without the manual hassle.

Release date: January 2025

Introducing OutReach

  • Send a secure request to your customer, guiding them through a digital process to submit additional KYB information and upload supporting documents.
  • Everything is automatically captured within WorkStation - no manual intervention required.
  • OutReach provides a seamless, fully branded web application where entities can submit their details and supporting documentation on any device - smartphones, tablets, or desktops.
  • Every action taken during the OutReach process is recorded within WorkStation's Case Audit, providing a clear audit trail for your compliance team.
OutReach_summary
OutReach_collector
WorkStation

Improvements to bank account verification.

Release date: May 2024

We've made significant improvements to bank account verification so you can always be sure that the person you are dealing with is the true owner of the bank account they are trying to use.​

In addition to our current coverage, you are now able to verify bank accounts from Monzo, M&S Bank, Northern Rock, Yorkshire Bank, First Direct, Abbey National, Cahoot, Citibank International, RBSI, Triodos and Virgin Direct Personal Finance. 

Improved bank account verification

We've made big improvements to our bank account verification service by partnering with the Multi-Bank Account Verification Service from LexisNexis.

  • A simple, quick and easy way to electronically verify your customers' bank details
  • Service improvements at no cost to you and without any development work required!
  • Full list of bank account verification: Alliance and Leicester, Allied Irish, Bank of Ireland, Bank of Scotland, Barclays Bank, Clydesdale Bank, Cumberland Building Society, HSBC Bank, Lloyds Bank, Metro Bank, National Westminster Bank, Nationwide Building Society, Northern Bank, Norwich and Peterborough, Royal Bank of Scotland, Santander, Tesco Bank, The Co-Operative Bank, Ulster Bank, Monzo, M&S Bank, Northern Rock, Yorkshire Bank, First Direct, Abbey National, Cahoot, Citibank International, RBSI, Triodos and Virgin Direct Personal Finance
WorkStation
NorthRow Case management dashboard

New Reporting and Insights module.

Release date: April 2024

Our new Reporting & Insights module on WorkStation in now live. With three handy new dashboards, you can now track important compliance performance metrics in real-time.

⚠️ Please note: this module is currently in beta.

New Reporting and Insights module​

Three handy new dashboards provide you with an in-depth view of your cases, billing, and usage in WorkStation:

  • Case management dashboard: keep track of your usage of the platform from a case perspective.
  • Usage dashboard: understand your usage of the WorkStation platform.
  • Billing dashboard: monitor your overall spend within the platform and understand how you will be billed.
WorkStation

Search for companies by tax number​.

Release date: April 2024

You can now look up companies in WorkStation using company tax numbers, alongside company numbers, names, and registered addresses.

Please note that tax number searches are currently only supported in the following countries: AL, AS, AR, AM, AU, AT, AZ, BY, BE, BA, BG, HR, CZ, DK, EE, FI, FR, GE, DE, GR, GU, HK, HU, IE, IT, JP, KZ, KR, KG, LV, MK, MH, FM, MD, ME, NL, MP, PW, PL, PT, PR, RO, RU, RS, SK, SI, ES, TJ, TM, UA, US, UZ, VI, XK.

Previous releases
WorkStation
RemoteVerify
Remote Verify update

Receive automatic updates for RemoteVerify checks.

Release date: February 2024

Keep track of your RemoteVerify cases with automated email updates delivered straight to your inbox.

Receive automatic updates for RemoteVerify checks ​

Get notified instantly via email once a RemoteVerify check is completed.

  • Save valuable time with updates delivered directly to your inbox to action
  • Keep track of how every RemoteVerify check is progressing
  • Respond promptly to every client

Please get in touch with your Customer Success Manager to enable email notifications in your account.

WorkStation
compliance monitoring dashboard

New PEPs and sanctions monitoring dashboard.

Release date: November 2023

Stay up-to-date when clients are named on global sanctions watchlists or become politically exposed using our brand new monitoring dashboard.​

New PEPs and sanctions monitoring dashboard

A new dashboard to help you to keep track of clients for inclusion on any global sanctions watchlists or political exposure, so you can better proect your business from high-risk individuals.

  • Identify and mitigate risk quickly and efficiently
  • Keep track of monitored entities with ease
  • Search & review your monitored entities with just a click
WorkStation
RemoteVerify
workstation red flag screen

Resend notification emails for RemoteVerify.

Release date: September 2023

Create a more efficient onboarding process with the ability to remind your clients to complete a RemoteVerify check via email.

Resend notification emails for RemoteVerify

Support higher RemoteVerify completion rates and create a more efficient process between your business and your client.

  • Resend notifications to customers to complete the RemoteVerify process
  • Ensure RemoteVerify processes are completed in a timely manner
WorkStation
Adhoc AML check

Conduct ad-hoc checks when adding to a case.

Release date: September 2023

Choose an ad-hoc check profile when adding new checks to a case within WorkStation.

Conduct ad-hoc checks when adding to a case

Tailor the checks based on the specific risks associated with that individual.

  • Choose an ad-hoc check profile when adding a new check (Individual, Joint Individual, or Company & Individual) to a case
  • Ensure the right level of scrutiny appropriate to the individual's risk level is being applied
WorkStation

Export monitoring reports.

Release date: 6th July 2023

Users are now able to export reports of any monitored entities so all relevant information is immediately accessible as a handy PDF.

Export monitoring reports

Export a selection of, or all of your monitored entities as a PDF.

  • Export a list of your monitored entities for offline viewing anywhere, at any time
  • Share key monitoring data among stakeholders or for your own record-keeping
WorkStation

Search WorkStation via API.

Release date: 16th March 2023

If your company is using our API, you can now access a brand new 'Search Matches' endpoint.

Search WorkStation via API

The new endpoint will return all matches for a specific search, so you can search WorkStation from within your existing applications in real-time.

  • Search WorkStation without having to leave your application of choice
  • View WorkStation results within the systems you already know and love
WorkStation
RemoteVerify

Run multiple AML checks at once.

Release date: 16th March 2023

You can now bulk upload and process multiple companies and individuals for AML screening.

Run multiple AML checks at once

Process large quantities of person and company checks at the same time.

  • Upload large volumes of company or individual data to WorkStation in a few clicks
  • Use our helpful .CSV templates to make sure ensure that your data is populated in the correct format
WorkStation

Track changes to monitored companies.

Release date: 8th December 2022

We’ve added a new page to WorkStation which allows you to view any changes to monitored companies at a glance.

Track monitored companies with ease

Stay on top of any changes to monitored companies that may impact their risk profile.

  • Be alerted to any changes to your monitored companies so you can take remedial action swiftly
  • Understand the impact any changes may have on a company's risk profile
WorkStation
Workstation check details

Improved PEPs, sanctions, and adverse media panel.

Release date: 25th November 2022

We've refined the look and feel of the PEPs, sanctions, and adverse media panel making it easier for you to access need-to-know information at a glance.

Improved PEPs, sanctions, and adverse media panel

A cleaner, more visual design makes it easier for you to spot PEPs, sanctions, and adverse media flags at a glance.

  • See which watchlists or databases an individual or company has been flagged against instantly
  • Drill down into detailed information about a particular risk alert to evaluate its impact
WorkStation
Workstation case list

Simpler list design.

Release date: 25th November 2022

We’ve made it easier to view and find the data you need with the introduction of handy alternating row colours in the case list.