Our Client Stories
We understand the onboarding challenges your business faces. Read our client stories to understand how we have helped a range of industries.
“NorthRow's ability to deliver a bespoke solution that combines automated identity checks with the added security of face-to-face verification made it the obvious choice when deciding which firm to partner with to securely deliver Open Banking.”
Open Banking is a new, secure way for customers and SMEs to take control of their financial data.
Open Banking chose NorthRow to deliver its onboarding processes, as they set the standard for securely managing customer financial data.Read Client Story
"To maximise our payment success across the digital economy we need technology partners that share our values and truly understand our challenges.
The flexibility of NorthRow’s platform and API enables us to deploy the right services for our business without compromising our control frameworks and policies."
CashFlows, an industry-leading payments platform, wanted to distinguish itself from its competitors by providing a fast and seamless onboarding experience, whilst adhering to the highest compliance standards. They turned to NorthRow as their technology partners.Read Client Story
UK’s Leading Property Firm
"NorthRow’s flexibility and ability to customise the data sets and risk scorecards to meet different use cases and challenges from the client are a great match. We’re improving operational efficiency and helping them to reduce fraud and ensure regulatory compliance."
A leading UK property firm was facing increasing levels of money laundering risk and needed to reassess their onboarding processes. They turned to NorthRow to provide best practice due diligence whilst when onboarding clients, whilst delivering a friction-free customer experiences.Read Client Story
"...there has been a positive change towards client onboarding. We have seen a significant improvement from a cost and time perspective. "
NorthRow’s digital transformation of Knight Frank’s client compliance process has seen their onboarding time accelerate, offering clients a friction-free experience whilst meeting their compliance obligations.Read Client Story
Mitchell & Butlers
“NorthRow is so much more than our Right to Work software supplier, it has become our trusted innovation partner… enables our managers to focus on running the business… increasing productivity and efficiency.”
Mitchells & Butlers is a leading restaurant and pub company in the UK.
They required a technology partner that could automate Right to Work onboarding, improve data security and ID document storage, whilst ensuring full compliance with both Home Office and GDPR legislation.Read Client Story
"As the world’s largest provider of flexible workspaces we needed to implement a robust customer onboarding solution that would be fast enough to meet customer demands but also secure enough to ensure that all compliance requirements were met or exceeded. By partnering with NorthRow, we have achieved peace-of-mind in performing routine verification when welcoming new customers.”
Regus is the world’s largest provider of flexible workspaces: both virtual and serviced. They wanted to introduce a best-in-class customer onboarding process, to ensure compliance and exceed the requirements of various regulators.Read Client Story
"It is crucial for us not only to be compliant but also to safeguard our clients and the integrity of our brand. With NorthRow’s help we can not only streamline client onboarding and meet AML regulations, but we know that we have the best due diligence and fraud protection system in the market."
Peer-to-Peer (P2P) property lending provider, Blend Network turned to NorthRow for a secure, compliant and fast client onboarding process to verify both lenders and borrowers, in a highly regulated market.Read Client Story
“The integration of muinmos and NorthRow enables us to provide a fast, simple and compliant onboarding process for our institutional and professional clients. We are committed to adopting best-in-class technology solutions in all areas of the business, and muinmos and NorthRow’s onboarding solution facilitates the most efficient user experience whilst also ensuring regulatory compliance.”
GMO-Z.com Trade UK Limited is the world’s largest retail forex provider by volume. They partnered with NorthRow and muinmos to deliver a completely digital onboarding experience for their clients whilst adhering to the highest compliance standards to distinguish themselves from its competitors.Read Client Story
“NorthRow supports our employees’ onboarding processes by automating Right to Work verification whilst helping to ensure compliance with the latest Home Office legislation.”
AM2PM is a recruitment and healthcare management firm that wanted to automate Right to Work verification when onboarding candidates. AM2PM turned to NorthRow to provide our technology to simplify this element of a complex onboarding journey.Read Client Story