Learn how to streamline remote onboarding while staying compliant, reduce friction in verification processes, and prevent financial crime – without compromising the customer experience, … Read More
Remote Customer Onboarding
How poor ID&V processes fail customers – and your business
Efficient ID&V processes are essential for trust, compliance, and customer satisfaction. Outdated methods cause delays, errors, and customer drop-offs, leading to revenue losses. Automated verification tools enhance accuracy, streamline onboarding, and improve compliance while delivering a seamless customer experience. … Read More
How manual customer verification is harming your business [Infographic]
Manual customer verification slows processes, increases errors, drains resources, and frustrates customers. Automation boosts efficiency, reduces costs, and improves customer experiences, driving business growth. … Read More
Why traditional customer ID verification is broken and how it’s costing your business
Customer identity verification (ID&V) is crucial for compliance and fraud prevention, yet outdated processes drive customer abandonment, rising costs, and fraud risks. Embracing streamlined digital tools improves security, compliance, and user experience. … Read More
Remote onboarding made easy: Vet and verify directors in 5 steps [Infographic]
When onboarding new corporate clients, verifying directors isn’t just about ticking boxes – it’s about safeguarding your business and building trust from the start. But let’s be honest, compliance processes can feel overwhelming. That’s why we’ve outlined a straightforward approach … Read More
Remote director verification for KYB: What compliance teams need to know
Director verification is crucial for Know Your Business (KYB) compliance. Remote verification tools improve accuracy, prevent fraud, and streamline the process, helping firms meet regulatory requirements and reduce financial crime risks. … Read More
3 ways to ensure a fast and seamless onboarding experience
When onboarding new customers, the process can often be tedious and repetitive. For businesses that are regularly onboarding new customers, it is crucial to reduce abandonment and instil trust by providing a smooth, frictionless onboarding experience to KYC (Know Your … Read More
The impact of remote KYC onboarding on customer experience
Remote KYC onboarding is the process of gathering information required as part of a KYC check remotely via digital platforms and online channels. … Read More
KYC delays slowing customer onboarding; new research find 1 in 5 checks take more than 24 hours
A NorthRow survey reveals 20% of KYC checks take over 24 hours, risking customer dissatisfaction and increased abandonment rates, highlighting the need for faster, more efficient onboarding processes. … Read More
What is the UK Digital Identity and Attributes Trust Framework from the DCMS, for digital identity certification?
The UK Digital Identity and Attributes Trust Framework, from DCMS (Department for Culture, Media and Sport) is a set of rules for digital identities, announced and developed since 2021. It provides a framework that organisations must follow to conduct secure, trustworthy identity and/or attribute checks when onboarding staff.
The framework was developed by the DCMS, in conjunction with the Home Office, alongside a Home Office review of the availability and ability of specialist technology to support digital Right to Work checks in the UK. … Read More