Remote Customer Onboarding

KYC checks

KYC delays slowing customer onboarding; new research find 1 in 5 checks take more than 24 hours

7th March 2023, London, UK – A recent survey undertaken by NorthRow, the leading Know Your Customer/Business (KYC/B) and Identity & Verification (ID&V) platform, has revealed that one in five Know Your Customer onboarding checks takes over 24 hours to … Read More

NorthRow named as Certified IDSP under new DCMS Framework

NorthRow named as certified IDSP under new DCMS framework

NorthRow is pleased to announce it has received certification under the Department for Culture, Media and Sport (DCMS) UK Digital Identity and Attributes Trust Framework. The business is now approved as an IDSP (Identity Service Provider) for right to work checks. … Read More


What is the UK Digital Identity and Attributes Trust Framework from the DCMS, for digital identity certification?

The UK Digital Identity and Attributes Trust Framework, from DCMS (Department for Culture, Media and Sport) is a set of rules for digital identities, announced and developed since 2021. It provides a framework that organisations must follow to conduct secure, trustworthy identity and/or attribute checks when onboarding staff.

The framework was developed by the DCMS, in conjunction with the Home Office, alongside a Home Office review of the availability and ability of specialist technology to support digital Right to Work checks in the UK. … Read More

kyc onboarding

KYC onboarding in a hybrid world

Keeping up with the volume of regulatory change has been a major challenge for financial businesses over the last few years. A situation that has been accelerated by the Covid-19 pandemic and the greater adoption of digital, remote and hybrid … Read More

Automated KYC and KYB

How to Replace Manual Client Onboarding with Automated KYC/KYB

There has been rapid digital growth over the last two years, accelerated by the global pandemic. Consumers’ expectations are now higher than ever, and their patience is reducing – they expect to sign-up or be onboarded instantaneously. They also value … Read More

What Due Diligence Checks are Mandatory in the UK?

What Due Diligence Checks are Mandatory in the UK?

If a business is covered by Money Laundering Regulations, it has a responsibility to meet certain day-to-day criteria. These include Customer Due Diligence (CDD) measures to ensure that customers are who they say they are.   The business must evidence that … Read More

automate identity verification

Why Should you Automate Identity and Verification for Customer Onboarding?

ID verification is a non-negotiable element when onboarding new customers. It’s an essential part of the Know Your Business (KYB), Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements. When done well, it supports the business in creating long-term customer … Read More

workstation concept

New! Insights from NorthRow

Knowing Your Customer is no longer sufficient. You need to be able to understand your customer in order to safeguard the business from risk exposure. … Read More

Compliance Cost of Amber Management

Compliance Cost of Amber Management

A world of binary results of either pass or fail, (Green or Red) would be nirvana; but that just isn’t realistic. There will always be cases that require further due diligence before you safely commit to onboard, or continue to interact with the customer, or not. Ambers are those cases that fall between the ‘accept’ or ‘decline and cause your business a challenge. … Read More

Continuous Compliance: Why KYC Isn’t Enough

Continuous Compliance: Why KYC Isn’t Enough

For a moment, let’s imagine we have achieved the Nirvana state of functional, continuous KYC. Where does that get us? Because KYC files, of themselves, are useless. They always have been. … Read More

State of compliance trends report: download here

Discover the latest insights and predictions to help your business effectively plan for the future while successfully addressing current compliance priorities and challenges.